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CosmoBet

Terms and Conditions

The following conditions form the agreement between CosmoBet and every person who registers an account or otherwise uses the platform. Registration confirms acceptance of them in full.

Last reviewed 8 April 2026

Licence, scope and acceptance

CosmoBet is operated under licence OGL/2024/1798/1048 granted by the Curacao Gaming Control Board. These conditions, together with the bonus rules and the privacy notice, constitute the entire agreement between the operator and the account holder.

By ticking the registration box, or by continuing to use the platform after an amendment is published, you confirm that you have read these conditions and agree to be bound by them.

Amendments take effect on the date shown at the head of this page. Where a change materially reduces your rights, notice is given in advance and you may close the account and withdraw any cleared balance before the change applies.

Registration, verification and account integrity

Only one account per person, household, shared computer or IP address is permitted. Duplicate registrations are closed and any profit generated on them may be voided.

Participants must be at least 18 years old and must not reside in a territory where the service is prohibited. Supplying false registration details is a breach of these conditions and may amount to a criminal offence.

Verification of identity, address and source of funds may be requested at any time, and payouts are suspended until it is completed. Login credentials are personal; any activity conducted through your account is treated as your own unless you have reported the credentials as compromised.

Deposits, withdrawals and inactive accounts

Funds may be deposited only from a payment instrument registered in the account holder's own name. Third-party payments are rejected and returned to source, minus any charge imposed by the payment provider.

Withdrawals are normally returned by the method used for the original deposit. Processing follows a review that generally completes within seventy-two hours; payment providers may add their own settlement periods.

An account with no login, wager, deposit or withdrawal for twelve consecutive months is classified as dormant, and an administrative fee may be applied monthly against any remaining balance until the account is reactivated or the balance is exhausted.

Promotions, prohibited conduct and voided play

Each promotion carries its own qualifying deposit, wagering multiplier, maximum stake, excluded games and expiry period. Where a specific promotional rule conflicts with these general conditions, the promotional rule prevails for that offer alone.

Prohibited conduct includes collusion between players, use of automated software or bots, exploitation of a software defect, low-risk betting patterns designed solely to clear a wagering requirement, and chargeback abuse.

Where prohibited conduct is established, CosmoBet may void the affected wagers, forfeit bonus funds and associated winnings, suspend the account and report the matter to the licensing authority or to the relevant payment networks.

Liability, complaints and governing law

The platform is supplied on an as-available basis. CosmoBet is not liable for interruptions caused by maintenance, connectivity failures, or events beyond its reasonable control, and a round disrupted by a technical fault is settled according to the game provider's recorded outcome.

Complaints should first be raised with customer support, which will acknowledge receipt within forty-eight hours and issue a substantive reply within eight weeks. Unresolved matters may be escalated to the licensing authority or an approved alternative dispute resolution body.

These conditions are governed by the law of Curacao. Nothing in this section limits any non-excludable statutory right available to consumers resident in the United Kingdom.

Contact points

  • CosmoBet customer support — 24/7 live chat and the ticket form in the help centre
  • CosmoBet complaints desk — escalation address published in the help centre
  • Curacao Gaming Control Board — licensing authority for complaints unresolved after eight weeks

This document is published in English; translated versions are provided for convenience and the English text prevails in the event of any discrepancy. Gambling involves financial risk and should never be undertaken as a means of earning income.