Responsible Gaming at CosmoBet

Our commitment as an operator

CosmoBet operates under a gaming licence issued by the Curacao Gaming Control Board (licence number OGL/2024/1798/1048), which obliges us to maintain player protection measures across every product we offer.

Our staff receive periodic training on recognising behavioural red flags in account activity, such as escalating deposit frequency, repeated cancellation of withdrawals, or play concentrated in overnight hours.

Where our monitoring suggests that a player may be experiencing difficulty, we may contact the account holder directly, apply a temporary restriction, or request additional affordability information before allowing further deposits.

Tools available in your account

Every registered CosmoBet account includes configurable deposit ceilings on a daily, weekly and monthly basis. Reductions apply immediately; increases are held for a cooling period before taking effect.

Session timers display elapsed playing time at intervals you choose, and wager limits cap total stakes over a defined window regardless of balance.

Time-out periods ranging from 24 hours to six weeks suspend access without closing the account. Self-exclusion for six months, one year, or five years removes the account from all marketing lists and blocks re-registration during the chosen term.

Recognising when play stops being leisure

Concern is warranted when stakes rise to restore previous losses, when playing time displaces work, study or family commitments, or when the extent of play is concealed from people close to you.

Borrowing, selling possessions, or diverting money set aside for household costs in order to continue playing indicates that control has already been lost.

Irritability away from the games, difficulty sleeping, or a persistent preoccupation with the next session are behavioural signals that deserve attention well before financial harm accumulates.

Protecting minors

Access to CosmoBet is restricted to individuals aged 18 or over. Identity and age verification is mandatory before withdrawals are processed, and accounts that fail verification are closed with funds returned to source where lawful.

Shared devices should be secured. Filtering software such as Gamban, Net Nanny or K9 Web Protection can prevent underage household members from reaching gambling sites.

Never allow another person to play on your account, and never store payment credentials where a minor could retrieve them.

Where to find help in the UK

Free, confidential and independent support is available across the United Kingdom, and reaching out early makes recovery considerably easier.

CosmoBet support staff can activate any limit, time-out or exclusion on your behalf if you prefer not to manage the settings yourself. Such requests are actioned without argument or retention offers.